Business Intelligence & General Business

Applied Data Science for Manufacturing and Design Training series consists of Basic Statistics, Intermediate Statistics, Introduction to Design of Experiments and Introduction to Reliability and Survival Analysis. Courses can be delivered as a complete program or as individual stand-alone classes – depending on client needs. Post-program small group coaching is highly recommended for learning transfer and sustainability.

Basic Statistics 
Course explores the practical underpinnings of statistics which offers tools for making data-informed 
decisions in the face of uncertainty. It is considered one of the three pillars of modern data science.

Learning Objectives

• Learn how to characterize data.
• Understand the normal distribution, including measures of center, spread and shape.
• Practice elementary graphical analysis methods.
• Build competency in hypothesis testing and statistical comparisons of mean and variation.

Typical Course Length: 16-24 hours

Course focuses on the use of inference, that is, known facts regarding data behavior, to predict uncertainty within specified boundaries and assess the risks of making certain decisions.

Learning Objectives

• Apply graphical tools and perform graphical analysis.
• Learn how to deal with non-normal data.
• Understand intermediate hypothesis testing: types I and II error, p-values, confidence and power.
• Perform: Measurement System Analysis (MSA or Gage Repeatability and Reproducibility); power and sample-size calculations; simple comparisons including confidence intervals and means and variance testing; correlation and simple linear regression.
• Comprehend the basics of Analysis of Variance (ANOVA) and perform an ANOVA analysis.
• Learn about process capability and apply it to a company-specific process.
• Perform statistical tolerancing for a company-specific product.

Typical Course Length:  16-24 hours

Course uses theory, real world examples and company-specific applications to develop participants’ understanding of Design of Experiments (DoE). It provides experiences that familiarizes them with its terminology, processes, and possibilities.

Learning Objectives

• Review Analysis of Variance method through randomized block designs.
• Design and analyze General Full-Factorial, 2k Full-Factorial, 2k Fractional-Factorial and Response Surface Methodology (RSM) optimization
• Understand the use of center-points and review blocking in experimental designs.
• Perform DoE planning and sample-size calculations.

Typical Course Length:  8-16 hours

Course focuses on the application of reliability concepts to evaluate product lifetime and survival. It covers the basics of product reliability and its importance and offers case studies that illustrate how to evaluate survival. 

Learning Objectives

• Understand reliability distributions, survival and hazard functions and the “bathtub” lifetime curve.
• Learn left, right and interval-censoring.
• Perform: Bayesian reliability analysis; reliability estimates via parametric and nonparametric methods;and reliability estimates for multiple failure modes.
• Create reliability test plans.
• Perform warranty prediction.

Typical Course Length:  8 hours

Course explores distributed computing and practical tools used to store and process data before it can be analyzed. Participants work with data stacks and data flow situations commonly used to inform key business decisions.

Learning Objectives

• Learn concepts of Big Data, including distributed data storage and processing for analytical and streaming applications.
• Apply critical data engineering tools and techniques and use emerging technologies to solve current data challenges.
• Work with tools including Hadoop and Hive.

Typical Course Length:  8-16 hours

This course introduces tools for improving internal and external customer relationships and providing excellent customer service.

Learning Objectives

• Identify the four essential components for building effective client relationships.
• Create and implement a personal action plan for building better relationships.
• Develop and apply communication and problem-solving skills for addressing customers’ questions, concerns and challenges.

Typical Course Length:  8 hours

This course provides strategies and tactics for successfully managing virtual and in-person meetings.

Learning Objectives

• Learn and apply templates to plan effective meetings.
• Build competency in developing participant accountability, rules of engagement and effective participant interactions during meetings, and how to modify approaches for virtual vs. in-person settings.
• Understand how to choose the right virtual platform and effectively deploy its features.

Typical Course Length:  8 hours

This course offers strategies and tools to effectively plan and facilitate productive meetings in various environments and platforms.  Participants will apply tools through hands-on exercises and discussions.

Learning Objectives

• Identify facilitation’s purpose and when it can be most beneficial.
• Demonstrate methods for effectively listening, questioning, and communicating to increase participant input and address challenging situations.
• Develop skills for establishing group norms, strengthening collaboration and improving productivity.

Typical Course Length:  4 hours

This course builds skills needed to interpret and use financial data from companies’ financial management and accounting systems.

Learning Objectives

• Gain understanding of financial data structures and terminology.
• Learn the mechanics of Income Statements, Balance Sheets and Statements of Cash Flows.
• Build knowledge of: Cost of Goods Manufactured (COGM) and its component parts; COGM’s link to Work-In-Progress.
• Explain how these tools are used to identify corporate profitability and key issues that impact it.
• Understand how to identify, quantify and analyze key financial variables.

Typical Course Length:  8 hours

This course improves participants’ presentation preparation and delivery skills, ensuring they speak with maximum impact to prospective audiences.  Course includes small-group work, coaching and videotaped practice.

Learning Objectives

• Apply critical vocal and physical delivery skills needed for effective presentations.
• Learn to prepare a presentation that matches audience priorities, interests and needs.
• Create clear and compelling visuals to support and enhance key messages.
• Use effective presentation tools for influencing audience members’ thoughts and perspectives and activating discussion and feedback from them.

Typical Course Length:  8-16 hours

This course provides practical knowledge and skills to train others effectively and efficiently. It explores the connections between personal motivation and knowledge transfer and how to adjust them. It also provides a simple, time-tested model for structuring an effective training method and trainee experience.

Learning Objectives

• Learn ways to know your own and others’ styles and motivations.
• Understand how knowledge serves as the foundation for human performance.
• Demonstrate a structured and organized train the trainer process.
• Grasp the importance of patience and practice in training.

Typical Course Length:  8 hours

This course develops participants’ writing skills for types of business communications and audiences, including email and other types of business communications.

Learning Objectives

• Learn to write clearly, concisely and professionally using business etiquette.
• Understand how to be cognizant of one’s audience and tailor communications accordingly.
• Implement techniques to reduce errors.

Typical Course Length:  8 hours

This course covers the fundamentals of creating effective technical communications for specific audiences. It is especially useful for engineers, scientists, software developers and other professionals seeking to improve their technical writing skills.

Learning Objectives

• Explain how a document’s purpose influences its content and format.
• Understand a document’s audience and how to adjust the writing style accordingly.
• Review grammar, punctuation, and sentence structure fundamentals with awareness of style guides and documentation standards.
• Practice writing technical concepts clearly and accurately and structuring information logically and coherently.
• Develop strategies for self-editing and peer review and understand the appropriate formats for technical reports, manuals and proposals.

Typical Course Length:  8 hours